User Generated Content (UGC)

Compliance Moderation

User Generated Content (UGC) Compliance Moderation

Customer Situation

A highly compliance Banking & Financial customer with social fronting had a massive surge in User Generated Content such as profile pic / image sharing. Being part of a highly compliance industry our customer wanted to stay compliant.

Custom Requirement

Customer wanted a highly secure, fast moderation solution for the User Generated Content on their website. The UGC is moderated for Arms, Ammunitions, Explicit Images, Gambling, Hate images. Also, the text images need to be parsed and moderated as well.

Our Solution

    Our team built a comprehensive custom solution using Applied AI models to handle large volumes of requests (with ability to scale up for spike in requests)

    Provided a single point API which can handle requests for image moderation and text moderation.

    The underlying solution consisted of

  • Proprietary custom vision model

  • Proprietary custom text analytical model

  • Content moderation AI services.

Key Outcome :

  • Customer ensured the compliance all the time automatically
  • Reduced the review and approval process of user generated content from few hours to few seconds.
  • Improved customer satisfaction and experience