Field Service Technician
- Technology
- Seattle, Washington
- $61 to $70K
Job Description
Required location is in the Western US and must live within a reasonable distance to a major airport. Also, please submit candidates who have direct exp with copier/printer.
Experienced Copier Field Service Technician for our Digital Solutions Engineer III position. This position is based in the Western U.S. (preferably Seattle, WA., Boise, ID., or Portland, OR.)
The base salary for this position will vary based on geography and other factors *
This position is full time and is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need.
Note that work schedules and office reporting requirements may change from time to time based on business needs.
Qualifications:
- Associate degree in electronics or equivalent training in military or trade school is preferred. Digital Technician ATSP certification is a plus.
- A+, Net+, or equivalent network/connectivity certification preferred.
- Minimum 2 years of experience troubleshooting and repairing other manufacturer’s office level digital imaging products. Must have an understanding of computer platforms and general application software.
- Ability to read and understand wiring diagrams, proven ability in proper use of digital multi-meters for the troubleshooting of both AC/DC voltages.
- Must have excellent verbal and written communication skills.
- Must be willing to travel minimum 50% with periods of higher volume often on short notice. Available for overtime as required.
- Work experience with a copier manufacturer is highly preferred.
- Self-motivated, customer-focused individual able to work with minimal supervision to identify root failures and provide effective resolutions.
- This position requires the ability to lift 50lbs.
- This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies.
Requirements:
- Provide urgent and high visibility third-level technical support via on-site or by phone to dealer network field technicians and resellers. Troubleshoot electromechanical and connectivity-based issues, providing timely and cost-effective solutions and ensuring products meet all manufacturing and operational specifications.
- Provide detailed and thorough documentation of field activities, allowing for proper cross-communication between senior management, sales and domestic engineering groups.
- Author technical documentation for publication to technical support websites
- Provide reports with recommendations for current and future product improvements.
- Install and de-install devices and provide technical expertise at tradeshows and other events.
- Performs other duties and responsibilities as assigned.
Job Overview
- Posted date : -
- Location : Seattle, Washington
- Vacancy : 01
- Job nature : Full-Time
- Salary : $61 to $70K
- Experence : 4-5 years
Company Information
TriOpz DBA of SV Meditrans, Inc. Women owned business since 2002, primarily serves mid-sized to Fortune 500 companies across the United States. We accelerate organizations’ growth by intensely getting involved in three key Operations – Business, Development and System.
- Web : triopz.com
- Email: [email protected]